Legal
Regulatory disclosure.
Payment and foreign currency exchange services accessed through TimeFX Ltd are provided by Ebury Partners UK Limited, an Authorised Electronic Money Institution. The full disclosure is set out below.
Regulatory disclosure
Company details
TIMEFX LTD is a company registered in England and Wales, company registration number 13396461, registered office 20 Wenlock Road, London, England, N1 7GU. It is registered with HMRC under Anti-Money Laundering Supervision, registration number XDML00000164897.
Service provider
Payment and foreign currency exchange services are provided by Ebury Partners UK Limited, an Authorised Electronic Money Institution (Financial Services Register No. 900797), registered with the Information Commissioner's Office under registration number ZA345828.
Onboarding
Account opening, eligibility decisions and ongoing customer due-diligence are performed by Ebury Partners UK Ltd under their published procedures.
- 13396461Companies House registration
- XDML00000164897HMRC AML supervision reference
- FRN 900797Ebury Partners UK Ltd FCA registration
- ZA345828ICO registration (payment partner)
Division of responsibility
Who does what, in practice
Two organisations, two distinct roles. Neither substitutes for the other.
TimeFX: customer-facing services
We take your enquiry, explain how the service works, support you through onboarding and handle day-to-day customer service.
Ebury Partners UK Ltd: regulated activity
Customer due diligence, safeguarding of client funds, FX execution and payment processing are carried out by the authorised institution, under its own authorisation and procedures.
Where responsibility sits if something goes wrong
Complaints about our introduction or relationship-management service come to us directly. Complaints about a payment, conversion or account service go to the regulated provider, as set out on our complaints page.