Contact
How can we help?
Ask us anything about international payments, currencies, FX risk or how TimeFX works — by phone, email or the message form below. No account or application needed. If you already know you want to open an account, you can start an application instead.
Registered office
20 Wenlock Road
London, England, N1 7GU
Opening hours
Mon–Fri, 09:00–17:30
UK time, excluding bank holidays
Contact form
Send us a message
Tell us briefly what you need and our team will get back to you.
Account opening
Ready to open an account?
Choose the account type that best matches your needs to start your application. If you only have a question, use the message form above instead.
Personal
For individuals sending money abroad — property purchases, family support, salaries paid from overseas and one-off international transfers.
- International transfers in a wide range of currencies
- Clear guidance on how and when to move your money
- Clear explanation of costs before you commit
Business
For companies paying overseas suppliers, receiving international customer payments, holding balances in several currencies and managing exposure to rate movements.
- International payments and collections
- Multi-currency balances to cut unnecessary conversions
- Spot and forward tools, subject to eligibility
What happens next
What happens next
A straightforward path from enquiry to getting started.
- 1
We review your enquiry
Our UK team reviews what you have sent and checks we can genuinely help. If we cannot, we will say so.
- 2
We get in touch
We reply by phone or email within one UK business day during Monday–Friday, 09:00–17:30 UK time, with questions or an outline of the right setup.
- 3
Application and checks
If it makes sense to proceed, you complete a short application and the standard identity and business verification checks.
- 4
Manage your payments
Once live, you can send and receive international payments, hold currency balances and plan ahead for known exposures.
What to have ready
- The currencies and countries you pay or receive
- Approximate transaction sizes and frequency
- Company details, if you are enquiring on behalf of a business
- Anything time-sensitive, such as a settlement date you are working towards
How we use your details
We use the information you send to respond to your enquiry. We only pass details to our FCA-authorised payment partner when you ask us to progress an application, and we only send marketing if you opt in. You can ask us to delete your enquiry at any time by emailing hello@timefx.co.uk. Full detail is in our privacy notice.
TimeFX at a glance
TIMEFX LTD is registered in England and Wales and supervised by HMRC for anti-money laundering. Our regulatory disclosure sets out the full detail.
UK company registration
TIMEFX LTD · 13396461, registered in England and Wales.
HMRC AML supervision
Anti-money laundering supervision registration XDML00000164897.
Registered office
20 Wenlock Road, London, England, N1 7GU. Contactable on +44 20 8987 8083 during Monday–Friday, 09:00–17:30 UK time.
FAQ
Questions we are asked before the first conversation.
Prefer to read first?
Complaints
If something has gone wrong, our complaints procedure sets out how we handle it and which firm is responsible for regulated activities.